This Shipping Policy explains how Crazy Buy Liquidation handles shipping for orders placed through crazybuyliquidations.com, including liquidation pallets, tools pallets, clothing pallets, mystery boxes, truckloads, and other merchandise.

By placing an order with us, you acknowledge and agree to the shipping terms described below, subject to applicable law.

1. Shipping Availability

We ship products to locations where shipping is available for the particular product and order.

Shipping availability may vary based on:

• Product type
• Order size
• Destination
• Shipping method
• Carrier availability
• Pallet or truckload requirements
• Residential or commercial delivery requirements

Certain products, pallets, or truckloads may have specific shipping requirements or geographic restrictions.

If shipping is not available to your location for a particular product, we may contact you to discuss available options.

2. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully verify:

• Recipient name
• Street address
• Apartment, suite, or unit number
• City
• State
• ZIP code
• Telephone number
• Any relevant delivery instructions

Crazy Buy Liquidation is not responsible for delays, additional charges, returned shipments, or delivery problems resulting from incorrect or incomplete shipping information provided by the customer.

Additional charges resulting from an address correction or re-delivery may be the customer’s responsibility where permitted by law.

3. Processing Time

Orders generally require processing before they are shipped.

Processing time may vary depending on:

• Product type
• Order size
• Inventory availability
• Payment verification
• Warehouse processing
• Shipping arrangements
• Pallet or truckload preparation

Processing time and transit time are separate.

An order’s estimated delivery timeframe begins only after the order has been processed and released for shipment.

4. Shipping Times

Estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise in writing.

Delivery times can be affected by:

• Carrier delays
• Weather
• Traffic
• Holidays
• High shipping volume
• Mechanical issues
• Transportation disruptions
• Incorrect addresses
• Delivery appointment requirements
• Other circumstances outside our reasonable control

A shipping delay does not automatically qualify an order for cancellation or refund.

5. Shipping Costs

Shipping charges may vary depending on factors including:

• Destination
• Package size
• Package weight
• Number of packages
• Pallet quantity
• Truckload requirements
• Delivery location
• Shipping method
• Carrier rates
• Additional delivery services

The applicable shipping cost will generally be displayed during checkout or provided as part of a shipping quote.

For larger orders, pallets, and truckloads, shipping may require a separate freight quote.

6. Pallet Shipping

Pallet orders may be shipped using freight transportation.

Depending on the shipment, customers may need to provide:

• A suitable delivery location
• Accurate delivery information
• A contact person
• A telephone number
• Appropriate receiving access

Customers should ensure that the delivery location can reasonably accommodate the applicable freight shipment.

Additional services such as liftgate delivery, residential delivery, inside delivery, limited-access delivery, or appointment delivery may result in additional charges.

7. Truckload Shipping

Truckload purchases may require customized freight arrangements.

Before shipping a truckload, we may need additional information regarding:

• Delivery address
• Commercial or residential location
• Receiving hours
• Available unloading equipment
• Delivery restrictions
• Contact information
• Special delivery requirements

Truckload transportation may be arranged separately from standard online shipping.

Shipping charges for truckloads may therefore be quoted separately depending on the order and destination.

8. Residential Deliveries

Some freight carriers apply different requirements or charges to residential deliveries.

If an order is being delivered to a residence, the customer may be responsible for applicable residential delivery charges or other services required by the carrier.

If the delivery location changes after the order has shipped, additional charges may apply.

9. Liftgate and Unloading Requirements

Large pallets and freight shipments may require specialized unloading equipment.

If the delivery location does not have an appropriate loading dock, forklift, or other equipment, liftgate service may be required or recommended depending on the shipment.

Any additional liftgate or specialized delivery charges will be the responsibility of the customer where applicable.

Customers should notify us of special unloading requirements before shipment whenever possible.

10. Delivery Appointments

Certain freight deliveries may require a delivery appointment.

Customers should remain available to communicate with the carrier and arrange any required appointment.

Failure to attend a scheduled delivery or inability to receive the shipment may result in additional carrier charges, including re-delivery, storage, or waiting-time charges where applicable.

11. Tracking Information

Where available, tracking information may be provided after an order has shipped.

Tracking information may be supplied by the applicable shipping carrier or transportation provider.

Tracking updates may occasionally be delayed or temporarily unavailable.

Crazy Buy Liquidation does not guarantee that tracking information will update continuously or in real time.

12. Inspect Your Shipment Upon Delivery

Customers should inspect packages, pallets, and other shipments as soon as reasonably possible after delivery.

If the shipment appears damaged:

1. Photograph the shipment before moving or opening it when reasonably possible.
2. Photograph visible damage to the packaging.
3. Photograph shipping labels.
4. Document the damage.
5. Retain the packaging and relevant shipping documents.
6. Contact Crazy Buy Liquidation promptly.

For freight shipments, customers should also follow any applicable carrier procedures for documenting damage at delivery.

13. Damaged Shipments

If your order arrives damaged, contact us promptly through:

https://crazybuyliquidations.com/contact-us

Please provide:

• Order number
• Name
• Contact information
• Description of the damage
• Photographs of the shipment
• Photographs of the packaging
• Shipping documentation, where applicable

Damage claims may be subject to carrier-specific requirements and deadlines.

Failure to document damage at delivery may affect the ability to pursue a claim with the carrier.

14. Lost or Missing Shipments

If tracking indicates that a shipment has been delivered but you cannot locate it, contact us as soon as possible.

We may work with the applicable carrier to investigate the shipment.

For shipments that appear lost while in transit, we may need to obtain information from the carrier before determining the appropriate resolution.

15. Incorrect or Incomplete Shipments

If you receive the wrong product, an incorrect quantity, or a shipment that appears incomplete, please contact us promptly.

Provide your order number and photographs or other information that may help us investigate the issue.

If the issue resulted from an error on our part, we will work with you to determine an appropriate resolution.

16. Refused Deliveries

Customers should not refuse a shipment simply because they have changed their mind about the purchase.

If a shipment is refused without prior authorization, the shipment may be returned or held by the carrier, and additional shipping, handling, storage, or return charges may apply where permitted by law.

Please contact us before refusing delivery if there is a problem with your shipment.

17. Address Changes

Customers should contact us as soon as possible if a shipping address needs to be changed.

Address changes may not be possible after an order has shipped.

If a carrier charges an address correction, re-routing, or other fee, the customer may be responsible for that charge where applicable.

18. Shipping Delays

Crazy Buy Liquidation is not responsible for shipping delays caused by circumstances outside our reasonable control.

Examples may include:

• Severe weather
• Natural disasters
• Traffic
• Road closures
• Carrier delays
• Transportation accidents
• Equipment failures
• Labor disruptions
• Holidays
• Government actions
• Unexpected transportation interruptions

When we become aware of a significant shipping issue, we may provide available information or updates.

19. International Shipping

Unless expressly stated otherwise on the website or in a written agreement, our standard shipping services are intended for domestic orders.

International orders, when available, may be subject to additional:

• Shipping charges
• Customs requirements
• Duties
• Taxes
• Import fees
• Documentation requirements
• Carrier restrictions

The customer may be responsible for applicable customs duties, taxes, and import charges.

20. Shipping and Refunds

Shipping charges may not be refundable when an order is returned because of customer preference, a change of mind, an incorrect address, or another reason that does not result from an error on our part.

Refunds and returns are subject to our Refund & Return Policy.

For questions regarding refunds or returns, please review our refund policy or contact us.

21. Product-Specific Shipping Requirements

Some products may have shipping requirements that differ from the general terms in this policy.

Where a product listing contains specific shipping information, customers should review that information before placing an order.

Product-specific shipping terms may include:

• Freight-only shipping
• Local pickup
• Separate freight quotes
• Minimum order quantities
• Delivery restrictions
• Special handling requirements

22. Local Pickup

If local pickup is offered for a particular product, the applicable product listing or order instructions will provide the relevant pickup information.

Customers must follow the pickup instructions provided by Crazy Buy Liquidation.

Pickup orders may require identification, order confirmation, and other information before merchandise is released.

23. Customer Responsibility

Customers are responsible for:

• Providing accurate shipping information
• Being available to receive shipments when required
• Providing appropriate delivery access
• Inspecting shipments upon delivery
• Reporting damage or delivery problems promptly
• Following carrier delivery requirements
• Paying applicable additional delivery charges caused by customer circumstances

24. Changes to This Shipping Policy

Crazy Buy Liquidation may update this Shipping Policy from time to time.

When changes are made, the Last Updated date at the top of this policy will be updated.

The policy applicable to an order may depend on the terms presented at the time the order was placed, subject to applicable law.

25. Contact Us

If you have questions about shipping, delivery, tracking, freight, damaged shipments, or an existing order, please contact us through our contact page:

Crazy Buy Liquidation Contact Page:
https://crazybuyliquidations.com/contact-us

Please include your order number when contacting us about an existing order so we can assist you more efficiently.

Crazy Buy Liquidation
Website: crazybuyliquidations.com
Contact: https://crazybuyliquidations.com/contact-us